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Sage 200 Product Terms and Conditions update

November 10, 2026

Sage 200

Sage have updated the Sage 200 Product Terms and Conditions and Online Service Level Agreement.

For subscription customers, the updated terms took effect on 21 October 2026. For other customers, they’ll take effect on your next renewal date.

What's changed?

The changes align the on-premise and subscription agreements, introduce AI-specific protections and Sage's position on third-party integrations, and move operational detail into supporting documentation.

How they are communicating these changes

They will communicate these changes to customers through:

  • Email
  • An in-product Launchpad message
  • An announcement on the Sage Community Hub

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